Service Policies

To ensure the best experience for all our clients, we ask that you review and adhere to the following policies:

Appointment Guidelines

• Appointments are for the client only. Additional guests are not permitted.
• Please arrive with a clean face, free of makeup, eyeliner, mascara, and oils.
• Refrain from chewing gum during your service.
• Mobile phone conversations are not permitted during appointments.

Arrival & Cancellation Policy

• Clients must arrive on time. Arrivals more than 10-15 minutes late may result in cancellation or a late fee.
• Cancellations or rescheduling must be made within 24 hours. Failure to do so will result in forfeiture of your deposit and/or payment of the full service price.
• If you have paid in full and need to reschedule, changes must be made within 24 hours or an additional deposit will be charged.
• If you are unwell, please reschedule your appointment.

Payment & Deposits

• Deposits are applied toward your total service cost.
• We accept Zelle and cash payments only.
• No refunds are issued. Service concerns must be reported within 24-48 hours of your appointment.

Additional Charges

• An upcharge applies for work on fills from other providers.
• Fill services extending beyond three weeks may be charged at full set pricing.

Studio Atmosphere

We maintain a positive, welcoming environment for all clients and staff.